FAQ

How do we support the client during the project?

We assign a dedicated sales manager to each project, providing support from design to delivery. The sales manager maintains close communication with the client to ensure that the project is progressing as planned and that any questions or needs of the client are addressed in a timely manner.

What after-sales service do we provide?

We offer a comprehensive after-sales service, including product repair, technical support and quality tracking. Our technical support team is always ready to help our customers to ensure that they have no worries during the use of the product.

How do we handle urgent production orders?

We have a flexible production line and rapid response mechanism to handle urgent production orders. By optimizing production scheduling and overtime arrangements, we ensure that production tasks are completed in the shortest possible time.

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