FAQ

What about our supplier resources?

We have partnerships with over 2000 globally renowned original manufacturers and agents worldwide, providing a steady supply of goods, quality assurance, and the latest technical support to meet your diverse research and procurement needs.

How do we manage the global supply chain to ensure timely delivery?

We have a reliable supply chain management system, which can effectively manage suppliers and raw materials. We minimize production delays by optimizing procurement strategies and monitoring inventory in real time to ensure the timely availability of raw materials.

How do we respond to emergencies in the supply chain?

We have established a diversified supplier network and emergency plans. Through real-time data monitoring and rapid response mechanism, We can quickly respond to emergencies in the supply chain to ensure uninterrupted production and timely delivery of customer orders.

What is our return and exchange policy?

We have a detailed return and exchange policy. Customers can contact our customer service department after receiving the goods and follow our guidance for returns or exchanges.

What is our global logistics policy?

We offer a variety of shipping options, including sea freight, and courier services, to meet the needs of different customers. Order processing typically takes a day (short delivery time) or 1.5 months (long delivery time), and shipping time depends on the shipping method chosen and the destination.

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